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Frequently Asked Questions
1. What is KDX?
1. What is KDX?
KDX is a professional automotive film brand that supplies Paint Protection Film (PPF), colored PPF, wrapping films, window tint, and windshield protection to car care shops, installers, and dealers.
KDX has been proven and tested in the Middle East since 2014 in real hot weather conditions.
2. Who is KDX actually for?
2. Who is KDX actually for?
KDX is primarily for professional shops. That includes PPF installers, wrap studios, detailing centers, and dealers that install and sell to end users.
3. What products does KDX offer to shops?
3. What products does KDX offer to shops?
Typical KDX product lines include:
• Clear Paint Protection Film (PPF)
• Colored PPF for color change with protection
• Window tint films
• Windshield protection films
Availability and exact series names depend on your region and distributor.
4. Is KDX an OEM manufacturer or just a trader?
4. Is KDX an OEM manufacturer or just a trader?
KDX is a film manufacturer with its own research, development, and production. Local distributors handle stock, logistics, training, and support in each region.
5. Is KDX PPF self healing?
5. Is KDX PPF self healing?
Most premium KDX PPF series are heat healing or self healing. Light swirls and fine scratches can disappear with heat from the sun, warm water, or hot air. Deep cuts that go through the film will not heal.
6. Will KDX PPF or colored PPF yellow over time?
6. Will KDX PPF or colored PPF yellow over time?
KDX films use anti yellowing and UV resistant structures, but no film is completely immune over many years. Proper installation, regular washing, and avoiding harsh chemicals all help slow down visible aging.
7. How thick is KDX PPF?
7. How thick is KDX PPF?
Most KDX PPF sits in the 7 to 8 mil range including topcoat, depending on the specific series. Some higher end lines can be slightly thicker for more impact resistance.
8. Does KDX PPF protect against stone chips and road rash?
8. Does KDX PPF protect against stone chips and road rash?
Yes. PPF is made to absorb impact from small stones, sand, and road debris. It reduces chips and rash significantly, especially on high impact areas, but it cannot guarantee zero damage in extreme situations.
9. Are KDX films hydrophobic?
9. Are KDX films hydrophobic?
Many KDX PPF products and some glass films have a hydrophobic topcoat. This helps water bead off the surface, makes washing easier, and improves stain resistance.
10. Can KDX films handle hot and harsh climates?
10. Can KDX films handle hot and harsh climates?
Yes. KDX products used in hot regions like the Middle East are engineered to handle strong UV, high temperatures, and humidity when they are installed and maintained correctly. KDX films have been proven and tested in the Middle East since 2014 in real hot weather conditions.
11. What is the usual warranty period for KDX films?
11. What is the usual warranty period for KDX films?
Most KDX films have a limited warranty of around 5 to 10 years. This depends on:
• Product series
• Application area such as body panels, glass, or lights
• Local distributor and country policy
Always follow the official warranty terms of your local KDX distributor.
12. What does the KDX warranty typically cover?
12. What does the KDX warranty typically cover?
KDX warranty usually covers manufacturing related issues such as:
• Excessive yellowing
• Peeling or cracking
• Blistering or delamination
It does not cover accidents, poor installation, misuse, or neglect.
13. What can void KDX warranty for my customers?
13. What can void KDX warranty for my customers?
Warranty can be voided by:
• Incorrect surface preparation or bad installation
• Use of aggressive chemicals, polishes, or abrasives on the film
• Physical damage from crashes, vandalism, or heavy off road impact
• Unauthorized removal or reinstallation and tampering with warranty data
14. How does my shop process a warranty claim?
14. How does my shop process a warranty claim?
Standard flow:
1. The customer returns to your shop with the vehicle.
2. You inspect and document the issue with clear photos and notes.
3. You contact the local KDX distributor with photos and proof of purchase or warranty card.
4. The case is handled according to the local KDX warranty policy, which may include replacement film or other support
15. Do I need special tools or plotter software for KDX PPF?
15. Do I need special tools or plotter software for KDX PPF?
You can install KDX PPF using normal PPF tools such as squeegees, slip solution, sprayers, and a heat source. For pre cut kits, many distributors support pattern software and plotter cutting. Bulk installation is possible with manual trimming.
16. Does KDX offer installer training?
16. Does KDX offer installer training?
Distributors usually offer:
• Basic and advanced PPF or wrap training
• Product knowledge and technical sessions
• On site or in house demonstrations for new and existing shops
17. Can my shop become an authorized KDX Installation Shop?
17. Can my shop become an authorized KDX Installation Shop?
Yes. Normally you will need:
• A proper workshop or detailing or wrap facility
• Skilled installers or willingness to attend training
Your local distributor will confirm exact requirements and the onboarding process.
18. Can I get product samples to test first?
18. Can I get product samples to test first?
Many distributors provide sample strips or demo kits for serious shops so you can test stretch, clarity, tack, and installation behavior before committing to bigger orders.
19. What kind of support does KDX give shops?
19. What kind of support does KDX give shops?
Support can include:
• Technical help and troubleshooting
• Product catalogs, specification sheets, and sales materials
• Social media content and co branded assets
• Priority access to new products and promotions
Available support varies by region. Ask your local KDX distributor what is available.
20. What roll sizes does KDX supply?
20. What roll sizes does KDX supply?
KDX usually supplies standard automotive film sizes.
21. How long does it take to receive my KDX order?
21. How long does it take to receive my KDX order?
If the film is in local stock, delivery is usually next day or within a few days.
For special orders or items that are not in stock, lead time depends on international shipping schedules and container arrivals.
22. What is an Authorized KDX Installation Shop?
22. What is an Authorized KDX Installation Shop?
An Authorized KDX Installation Shop is a workshop that:
• Buys genuine KDX films from ProTech Auto Accessories
• Uses installers trained on KDX standards and techniques
• Follows proper surface preparation, installation, and after care procedures
• Can be listed on official KDX or ProTech store locator
This status helps the shop build trust, get stronger support, and stand out from generic film installers.
23. What are the benefits of becoming an Authorized KDX Installation Shop with ProTech Auto Accessories?
23. What are the benefits of becoming an Authorized KDX Installation Shop with ProTech Auto Accessories?
Benefits can include:
• Priority access to KDX PPF, KDX Colored PPF, KDX Window Tint, windshield protection, headlight protection, and wrapping films
• Technical support for installation and product selection
• Training sessions and new product demonstrations
• Possible listing in online store locators and referral programs for your area
Specific benefits depend on your agreement with ProTech Auto Accessories and your region.
24. What does ProTech Auto Accessories offer as a KDX supplier?
24. What does ProTech Auto Accessories offer as a KDX supplier?
PROTECH AUTO ACCESSORIES OFFER
ProTech Auto Accessories Trading supplies KDX films and related products in bulk to car care shops and installers. This includes:
• KDX PPF
Clear paint protection film for full body wraps, front kits, and high impact panels.
• KDX Colored PPF
TPU color change film that protects the paint and changes the color or finish in one installation.
• KDX Window Tint
Automotive window films for heat rejection, glare reduction, and privacy.
• Windshield Protection
Transparent film that helps protect front glass from sand rash, chips, and pitting.
• Wrapping Film
KDX or KK vinyl wraps in solid, metallic, chameleon, carbon and other finishes for pure styling.
• Headlight Protection
Clear and tinted films for headlights and taillights, which help reduce fading, pitting, and impact damage.
All products are sold to professional shops, not as retail DIY rolls for end users.
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